Security and Dependability

With more than 25 years’ experience in financial printing, Command recognizes the need for rigorous data security and dependability. Our efforts to effectively meet these requirements encompass our technological infrastructure, best practices geared toward providing the highest levels of data security, and maintaining best-in-class disaster recovery and business continuity. It should be noted that throughout our 25+ year operating history we have never had a security breach, violation of client confidential information, or a significant interruption of services.

Our computer systems utilize secure dedicated lines and servers, redundant Cisco PIX firewalls to monitor and authenticate network access, and backup procedures that mirror and retain working copies of all projects. Data is stored on redundant hosts, replicated to alternate sites, and backed up regularly.

Disaster Recovery and Business Continuity

Command has contracted with SungardAS, a Tier-X and SAS 70 certified industry leader in data security and hosted services, to help us meet our clients’ ever-increasing requirements related to data security. SungardAS provides Command with certain recovery and security related services including hosting, data, workstations, facilities, and infrastructure. The primary SunGardAS facility utilized by Command is in Carlstadt, New Jersey. This facility is protected with multiple layers of access security, 24/7/365 activity monitoring and exterior surveillance. Furthermore, the data center has complete power, cooling, and network redundancy commensurate with the exacting standards our clients require. Services deployed by Command and its supply chain for data security include Computer Incidence Response, monitoring critical patch alerts, performing requested standard tasks, testing and verification of implemented standard tasks, and other security provisions. Additionally, multiple sites within the Command Companies provide workstations and other facilities for ongoing operations. Command security management is in accordance with ISO 17799 as well as additional international standards that are not covered under ISO 1700. SunGard AS plays a major role in our disaster recovery and business continuity and is SAS 70 certified.

Our network systems are evaluated and tested on a regular basis by independent, third party auditors. Further, Command employs the latest technologies to monitor potential security threats with active and live monitoring tools to minimize threat potentials.

The Command Automated Publishing System (CAPS) is our industry leading content and data management hosted application used by many investment companies for creation and maintenance of their prospectuses, shareholder reports, regulatory documents, and other documents. CAPS is ISO27001-2013 certified and re-certified annually.

With regard to our staff, Command’s employees are vetted through a series of background checks consistent with those performed by the clients we serve. Our employees receive regular security awareness training and adhere to our best-in-class policies regarding confidentiality and information security.

Contact us to learn more about our data and infrastructure security.